Shipping policy

We’re committed to delivering your favorite UK beauty products quickly and safely to your doorstep. Please review our shipping policy below.

🚚 Islandwide Delivery

We offer delivery across all regions of Sri Lanka.

🕒 Delivery Time

  • Colombo & Suburbs: 1–3 business days

  • Other Areas: 3–5 business days
    Delivery times may vary slightly due to courier operations, holidays, or external delays.

💳 Payment Methods

  • Cash on Delivery (COD): Available only within Colombo

  • Online Payment: Accepted for all locations via secure payment gateway

💼 Order Processing

  • Orders are processed within 24 hours of confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

📦 Packaging

All products are securely packed to avoid damage during transit. Please check the package upon delivery and report any damages immediately.

📍 Shipping Charges

  • Delivery fees may vary based on location and will be calculated at checkout.

  • Free delivery offers (if applicable) will be clearly mentioned on product or cart pages.

❗Incorrect Delivery Details

Please ensure your address and contact number are accurate. LondonMarket.lk will not be responsible for failed deliveries due to incorrect information.

📞 Need Help?

If you have questions about your shipment, contact us at info@londonmarket.lk or call us at +94 777 50 60 38.