Returns / Refund

Thank you for your purchase with us. We hope you are happy with your purchase. Refunds for change of mind will not be accepted. However, if you find any malfunction or faults with your purchased product, you may return it to us for an exchange. Please see below for more information on our return policy.

To return an item, please email customer service at info@londonmarket.lk or contact: 0778117249. We will guide you on how to make your returns. If you are returning via courier service, Place the item securely in its original packaging, Purchase Invoice from London Market, and send your return items to the following address:

London Market (Pvt) Ltd
8 Stratford Ave,
Colombo 06
Sri Lanka.
+947778117249

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.